FAQs
Frequently Asked Questions
How do you handle payments?
We handle payments via e-transfer to oliviag5862@gmail.com. After registering for lessons, you have a buffer period of one day to send the total amount for lessons to the above email. If you have any further questions about payment, please email greenwoodswimschool@gmail.com or text 289-383-5803.
How early should I show up for lessons?
No more than 5 minutes early please!
What will happen if there's rain/inclement weather?
We continue lessons in the rain unless it is raining too much, or there is thunder. If there is inclement weather, your instructor will discuss with you how to move forwards.
My child is not yet potty-trained. Will they need a swim diaper?
Yes. Please bring any and all sanitary products needed for your child so our pool can remain clean for all users.
What equipment should I bring?
We have lots of equipment including lifejackets for the younger swimmers, but if your child is more comfortable in their own lifejacket or goggles, feel free to bring them.